Page 26 - DCAC November 2023 Files

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Roll-in recommendations

When it comes to advising a participant on rolling assets
into an Empower-serviced plan, our representatives use
a decision support tool to initiate this conversation. They
ask a series of ordered questions and then use a scoring
system that weighs convenience, service, options and fees
to uncover the best-interest recommendation at that time.

Questions cover the following topics:

• Access to money needs in the short term
• Concerns over creditor protection
• Time, knowledge and desire to manage money
• Convenience

• Service
• Fees assessment

Rollover recommendations/distributions

When a person retires or leaves a job, they usually have Questions asked by the representative cover topics
multiple questions about their options that include topics such as:
such as: • Expenses/fees

• Leaving assets in their previous plan • Type of account

• Rolling funds over to an IRA • Short-term access to money needs
• Rolling funds over to a new plan • Investment preferences
• Cashing out • Available time, knowledge and desire to manage money

As with roll-ins, an Empower representative asks a • Concerns over creditor protection
series of questions relevant to a participant’s specific • Convenience
situation. The scoring system ranks the options so the • Service needs
representative can recommend the option that is in the
participant’s best interest at that point in time. • Fees assessment

FOR PLAN SPONSOR OR FINANCIAL PROFESSIONAL USE ONLY.