Page 54 - DCAC February 2024 Files

County of San Mateo Deferred Compensation Program Participant Survey 2023

than a neutral to be honest about it. I really just have money taken from my paycheck and it
goes somewhere, and I cross my fingers hoping I'll see it again someday.
85 neutral 11/25/2023 1:48 AM
86 I don't feel like enough inform is presented in this area. 11/23/2023 7:12 AM

87 Vanguard is no longer an option. 11/22/2023 9:53 PM
88 I have not been a beneficiary long enough to determine if I absolutely love it or not 11/22/2023 7:03 PM
89 It would be better if there is an employee-employer matching 11/22/2023 5:50 PM
90 I'm pretty new - six month into my second tour with the county. No opinion yet of the Def Comp 11/22/2023 4:31 PM
program
91 Neutral 11/22/2023 2:02 PM
92 I just started working for the county a couple of months ago 11/22/2023 11:18 AM

93 I don't know how to access the program. 11/22/2023 11:07 AM
94 Need more! reps for guidance. 11/22/2023 10:36 AM
95 Very slow growth compared to my regular stocks/mutual funds. 11/22/2023 10:26 AM

96 Not much is known about it. 11/22/2023 10:02 AM
97 Unaware of current progress, changes, or future plans. 11/21/2023 10:44 PM
98 Not sure what is meant by plan design 11/21/2023 9:46 PM
99 The information on investing could be a bit better. 11/21/2023 8:58 PM

100 Lack or correspondence. 11/21/2023 8:56 PM
101 I'm not sure how I'm doing with my plan. 11/21/2023 7:50 PM

102 Mass Mutual had better options and dealing with them had a more personal touch 11/21/2023 7:13 PM
103 I have another retirement plan that I believe is better 11/21/2023 7:03 PM
104 I don't think I get usps mail anymore about my plan, and don't know where to look into it. So I 11/21/2023 7:03 PM
really don't know what's up with my 457 B or where I'm at with it. Maybe I can see it from a
county app? Dunno.
105 I don't really know what the plan design is. I just like that Vanguard investments is an option 11/21/2023 6:23 PM
because of the low cost index funds. Other than that, I don't really know much about the plan.
Performance has not been good.
106 Plan should be more active in dropping funds that are not profitable 11/21/2023 6:18 PM
107 Doesn't seem like the website is as useful. Signed up for a roth training on LMS and location 11/21/2023 6:08 PM
was never disclosed. Called number on the sign up form and couldnt get a hold of empower
presenter.

108 I do not know much about my investing options. 11/21/2023 5:50 PM
109 na 11/21/2023 5:44 PM
110 I don't know if the plan design is good or bad. I'm not familiar enough with investing to have a 11/21/2023 5:42 PM
confident opinion about it. It would be helpful to have more resources that are easy to
understand for the average person.
111 I feel old system gave better rate for borrowing our own money. 11/21/2023 5:18 PM
112 I have a difficult time getting responses from the people overseeing our program. Specifically 11/21/2023 5:07 PM
"Washington". The website could be improved and investing options more clear.
113 think other programs are better and we are paying too much for it to be managed 11/21/2023 4:58 PM
114 I don't use that feature much. 11/21/2023 4:55 PM

115 When I participate in trainings I normally do not get additional information than what I already 11/21/2023 4:42 PM

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