Page 15 - DCAC September 2025 Files
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Deferred Compensation “2024 Grow Your Retirement Garden” -DATA METRICS

           Project Description

           San Mateo County’s “Grow Your Retirement Garden” campaign spanned all four quarters of 2024, strategically
              Q1 PRIMARY GOAL:  Security Guarantee-Email
           themed around gardening concepts to promote engaging, actionable financial behaviors among participants.
                                   Deferred Compensation “2024 Grow Your Retirement Garden” -DATA METRICS
              Capture

                           Q1 PRIMARY GOAL:  Security Guarantee-Email
                              W> Ed zKhZ
                           Capture                          Q1
                          Z d/Z D Ed ' Z  E EKt
                    With Empower’s Deferred Compensation Plan   Planting the Seeds: Focused on capturing participant

                                      W> Ed zKhZ
                                   Z d/Z D Ed ' Z  E EKt
                     dK  E:Kz   &Zh/d&h> Z d/Z D Ed > d Z
                               With Empower’s Deferred Compensation Plan   emails and securing Empower accounts through
                                dK  E:Kz   &Zh/d&h> Z d/Z D Ed > d Z
                                                            multichannel communication including email, webinars,

                                                            and personalized Empower representative meetings.


                                                            Q1 Results
                                  ^ƚĞƉƐ ƚŽ ^ƚĂƌƚ zŽƵƌ ZĞƚŝƌĞŵĞŶƚ 'ĂƌĚĞŶ
                             ^d W ϭ     ^d W Ϯ    ^d W ϯ      Achieved an 8% increase in email capture
                        ^ƚĞƉƐ ƚŽ ^ƚĂƌƚ zŽƵƌ ZĞƚŝƌĞŵĞŶƚ 'ĂƌĚĞŶ   DĞĞƚ tŝƚŚ zŽƵƌ  ŵƉŽǁĞƌ
                                      ƚƚĞŶĚ Ă sŝƌƚƵĂů dƌĂŝŶŝŶŐ
                          ^ĞĐƵƌĞ zŽƵƌ  ŵƉŽǁĞƌ  ĐĐŽƵŶƚ
                                                 ZĞƉƌĞƐĞŶƚĂƚŝǀĞ
                 ^d W ϭ         ^d W Ϯ         ^d W ϯ       and Empower account registration.


                            ŝĚ LJŽƵ ŬŶŽǁ ƚŚĂƚ  ŵƉŽǁĞƌ
                                     ^ŝŐŶ ƵƉ ĨŽƌ ƚŚĞ  ŵƉŽǁĞƌ͗
             ^ĞĐƵƌĞ zŽƵƌ  ŵƉŽǁĞƌ  ĐĐŽƵŶƚ  ŽĨĨĞƌƐ Ă ^ĞĐƵƌŝƚLJ 'ƵĂƌĂŶƚĞĞ ĂƐ Ă   WƌŽƚĞĐƚŝŶŐ zŽƵƌ ZĞƚŝƌĞŵĞŶƚ   zŽƵ ĐĂŶ ŵĞĞƚ ǁŝƚŚ LJŽƵƌ
                                            DĞĞƚ tŝƚŚ zŽƵƌ  ŵƉŽǁĞƌ
                              ƚƚĞŶĚ Ă sŝƌƚƵĂů dƌĂŝŶŝŶŐ
                                                ƌĞƉƌĞƐĞŶƚĂƚŝǀĞ ǀŝƌƚƵĂůůLJ
                          ĐŽŵŵŝƚŵĞŶƚ ĨŽƌ LJŽƵƌ ĂĐĐŽƵŶƚ    ĐĐŽƵŶƚ KŶůŝŶĞ ;sŝƌƚƵĂů   ZĞƉƌĞƐĞŶƚĂƚŝǀĞ
                              ƐĂĨĞƚLJ͍   dƌĂŝŶŝŶŐͿ   Žƌ ŝŶͲƉĞƌƐŽŶ͘

                           dĂŬĞ ƚŚĞ ĨŽůůŽǁŝŶŐ ƐƚĞƉƐ ƚŽ ŬĞĞƉ LJŽƵƌ   dŚƵƌƐĚĂLJ͕ DĂƌĐŚ Ϯϴ͕ ϮϬϮϰ    ůŝĐŬ ŚĞƌĞ ƚŽ ŵĂŬĞ ĂŶ
                             ĂĐĐŽƵŶƚ ƐĞĐƵƌĞ͗                   Number of Participants with
                                         ϵ D – ϭϬ  D   ĂƉƉŽŝŶƚŵĞŶƚ       Email after the campaign
              ŝĚ LJŽƵ ŬŶŽǁ ƚŚĂƚ  ŵƉŽǁĞƌ   ^ŝŐŶ ƵƉ ĨŽƌ ƚŚĞ  ŵƉŽǁĞƌ͗
            ŽĨĨĞƌƐ Ă ^ĞĐƵƌŝƚLJ 'ƵĂƌĂŶƚĞĞ ĂƐ Ă   WƌŽƚĞĐƚŝŶŐ zŽƵƌ ZĞƚŝƌĞŵĞŶƚ   zŽƵ ĐĂŶ ŵĞĞƚ ǁŝƚŚ LJŽƵƌ
             ĐŽŵŵŝƚŵĞŶƚ ĨŽƌ LJŽƵƌ ĂĐĐŽƵŶƚ    ĐĐŽƵŶƚ KŶůŝŶĞ ;sŝƌƚƵĂů   ƌĞƉƌĞƐĞŶƚĂƚŝǀĞ ǀŝƌƚƵĂůůLJ
                  ƐĂĨĞƚLJ͍        dƌĂŝŶŝŶŐͿ     Žƌ ŝŶͲƉĞƌƐŽŶ͘

             dĂŬĞ ƚŚĞ ĨŽůůŽǁŝŶŐ ƐƚĞƉƐ ƚŽ ŬĞĞƉ LJŽƵƌ   dŚƵƌƐĚĂLJ͕ DĂƌĐŚ Ϯϴ͕ ϮϬϮϰ    ůŝĐŬ ŚĞƌĞ ƚŽ ŵĂŬĞ ĂŶ   Number of Participants with
                 ĂĐĐŽƵŶƚ ƐĞĐƵƌĞ͗
                               ϵ D – ϭϬ  D    ĂƉƉŽŝŶƚŵĞŶƚ      Email before the campaign

                                                                                    8000    8500    9000  9500
          Tasker, Kim
          From:    Benefits <Benefits@smcgov.org>
          Sent:    Tuesday, May 14, 2024 4:50 PM
          Subject:  IMPORTANT: Deferred Compensation Communication

             Continue to Water Your Retirement Garden With   Q2
                                                            Water and Nurture: Encouraged attendance at
                EMPOWER to Experience Long Term Growth
                                                            Empower’s educational trainings highlighting Empower’s
                                                            Lifetime Income Score . Communication included
                                                                                SM
                                                            visually appealing garden-themed graphics and
                                                            personalized outreach.
                                                            Q2 Results

                    STEP 1
               During these no-cost, one-on-one sessions,   STEP 2
              an on-site retirement counselor can assist you to:
             Get Personalized Help from Your Empower        Participant attendance at educational training sessions
                Help understand retirement plan features and how to use
             Representative to Prepare for Your Future   Meet With Your Empower Representative
               them to prepare for retirement
                                     You can meet with your representative
                Examine savings rate and determine if you’re on track to   1  increased by 31% over the previous year.
               meet long-term savings objectives   virtually or in-person

                Discuss planned retirement age and the amount of pre-  Q2: PRIMARY GOALS: Attend a Training with Empower

               retirement income you may need to replace
                                     Click Here to Make an Appointment
                Review all future income sources to get a complete view of
               progress toward retirement
                Provide answers to questions about your broader financial
               picture                   ŽŶƚŝŶƵĞ ƚŽ tĂƚĞƌ zŽƵƌ ZĞƚŝƌĞŵĞŶƚ 'ĂƌĚĞŶ tŝƚŚ

                                          DWKt Z ƚŽ  džƉĞƌŝĞŶĐĞ >ŽŶŐ dĞƌŵ 'ƌŽǁƚŚ
                     STEP 3                STEP 4

                  Empower Online Tools:   Schedule to Attend 1 of 2 Virtual Trainings
                Give Your Financial Future a Boost   In LMS

             Log in to your Empower account today and begin   Empower: Personalized Web Experience and Balance
                  using the following tools:   Financial Counseling

                  Lifetime Income Score SM      Simplifying financial life
              Helps you keep track towards achieving financial goals in     Getting a complete financial picture in one place
             retirement the closer your score is to 100%, the closer you may
              be to your target monthly or annual retirement income     Understanding your Lifetime Income Score
                   Retirement Planner      Tools to help manage day-to-day finances and plan for the

                                           ^d W ϭ

              Lets you estimate how much money you’ll need to retire   future       'Ğƚ WĞƌƐŽŶĂůŝnjĞĚ ,ĞůƉ ĨƌŽŵ zŽƵƌ  ŵƉŽǁĞƌ       ^d W Ϯ
                  comfortably in five simple steps     Security and risk management   DĞĞƚ tŝƚŚ zŽƵƌ  ŵƉŽǁĞƌ ZĞƉƌĞƐĞŶƚĂƚŝǀĞ
                                        ZĞƉƌĞƐĞŶƚĂƚŝǀĞ ƚŽ WƌĞƉĂƌĞ ĨŽƌ zŽƵƌ &ƵƚƵƌĞ



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