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MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
Defined Benefit and Defined Contribution
Recordkeeping Operations System
Subservice Organization General IT Controls: The business process control objectives listed in the
subservice table are dependent on each subservice organization having appropriate controls over
application change management and logical access, and if applicable physical security and environmental
controls, job processing and data transmissions.
MassMutual Defined Benefit and Defined Description of the System Provided by
Contribution Recordkeeping Operations System MassMutual
13
