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Number of touches: 3 emails, 1 post-login action,
1 welcome kit, outbound call
Welcome to your Touch 1 Touch 2 Touch 3
professionally
managed account
Welcome to newly enrolled members into
Objective the managed account service and
encourage them to personalize their profile
• Email
• Outbound call
Channel
• Post-login action (PLA)
• Welcome kit Post-login action (PLA) Welcome kit
Newly enrolled in My Total Retirement Outbound
Audience
or Advisor Managed Account call
Timing Triggered — 1 day after enrollment
FOR FINANCIAL PROFESSIONAL AND PLAN SPONSOR USE ONLY. FOR ILLUSTRATIVE PURPOSES ONLY
Some features may not be available and are subject to change without notice.

