Page 77 - NovDefComp
P. 77

Post-migration: automatic




 messaging is driven in 2 ways





 A unique experience for every employee (begins about 4-6 weeks post
 migration)


                                     Prioritization



                                      If an individual is eligible for an
 Empower your future   Moments that matter  “Empowering your future”  message
 Messages delivered on a time schedule    Messages initiated by individual
 based on birthday  actions          and a “Moments that matter” message,
                                     the “Moments that matter” message

                                     takes priority
 Topics  Topics
 • Welcome to your retirement plan
 • Do you need help investing?
 • Get help with financial wellness  • Your retirement savings options
 (individual exits the workplace
 • Benefits of using personalized   organization)
 website  • Welcome to professionally   Consistent messages,
 • Save more   managed accounts  (if applicable)  synchronized where your

 • Offer of a personalized financial   employees will see them
 review (participant opt in)


                                       •Email to preferred email address
 This program is a continuous, automated outreach designed to drive engagement with the plan that focuses on key   •Direct mail (print)
 behaviors: enrolling, participating, saving, investing and account management. Personalized messages are sent to
 employees based on identified needs and recommended next steps. Each message is triggered based on behavior,   •Message at login
 activity or the reaching of a milestone.   •Call from Empower


 The plan name, logo, phone number and website URL as well as plan features are included in these communications.
 Metrics will be provided to help us understand engagement and to inform ongoing messaging.


 FOR FINANCIAL PROFESSIONAL AND PLAN
 FOR PLAN SPONSOR OR FINANCIAL PROFESSIONAL USE ONLY.
 SPONSOR USE ONLY.
   72   73   74   75   76   77   78   79   80   81   82