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Plan Administration FAQ’s for Third Party Administrators (TPA) ................................................................................................... 10
27. Will MassMutual take direction to allow loan suspensions across the TPA’s Book of Business? ................. 10
28. Is MassMutual waiving any TPA distribution or loan fees for CARES Act distributions, or does MassMutual
need instruction from the TPA to waive, and will it be possible? .................................................................................... 10
29. What is needed if a TPA wishes to take on 3(16) duties to help keep the plan in compliance (forms,
authorization, etc.)? ................................................................................................................................................................... 10
P a g e | 3 | RS-49007-00
This document is intended for Plan Sponsor and Third-Party Administrator use only. Not intended for Participant
use.
insurance companies
Massachusetts Mutual Life Insurance Company (MassMutual), Springfield, MA 01111-0001,and it affiliated US

