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Post-migration: automatic




                         messaging is driven in 2 ways





                         A unique experience for every employee (will begin about 4-6 weeks post

                         migration)


                                                                                                                                                                         Prioritization



                                                                                                                                                                         If an individual is eligible for an
                             Empower your future                                       Moments that matter                                                               “Empowering your future”  message and

                             Messages delivered on a time schedule  based              Messages initiated by individual actions
                             on birthday                                                                                                                                 a “Moments that matter” message, the
                                                                                                                                                                         “Moments that matter” message takes

                                                                                                                                                                         priority
                              Topics                                                     Topics

                              • Do you need help investing?                              • Welcome to your retirement plan
                              • Get help with financial wellness                         • Your retirement savings options
                                                                                            (individual exits the workplace
                              • Benefits of using personalized                              organization)
                                website                                                                                                                                   Consistent messages,
                                                                                         • Welcome to professionally
                              • Save more                                                   managed accounts  (if applicable)                                             synchronized where your

                                                                                         • Offer of a personalized financial                                              employees will see them
                                                                                            review (participant opt in)


                                                                                                                                                                          •Email to preferred email address
                         This program is a continuous, automated outreach designed to drive engagement with the plan that focuses on key
                         behaviors: enrolling, participating, saving, investing and account management. Personalized messages are sent to                                 •Direct mail (print)
                         employees based on identified needs and recommended next steps. Each message is triggered based on behavior,                                     •Message at login
                         activity or the reaching of a milestone.                                                                                                         •Call from Empower

                         The plan name, logo, phone number and website URL as well as plan features are included in these communications.
                         Metrics will be provided to help us understand engagement and to inform ongoing messaging.


                         FOR FINANCIAL PROFESSIONAL AND PLAN SPONSOR USE ONLY.
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