Page 127 - AugDefComp
P. 127

Post-migration communication











 Let’s get started – 1-day      Print for those without an   Empowermyretirement.com  Post-migration seminar
 post-migration  email address on file   Multiple sessions at
                                         convenient times            Participants going in through the
                                                                     IVR will get the great news!
                                                                     Great news! Your account has been
                                                                     upgraded to improve your overall
                                                                     experience. Please make note of our new
                                                                     phone number [844-465-4455] for all
                                                                     future calls.  We will transfer you to that
                                                                     number now.



                                                                      Participants going in through
                                                                      MOBILE APP will get a message
                                                                      about downloading a new app.

                                                                      Beginning the week of [date],
                                                                      Empower Retirement will upgrade
                                                                      your account to an improved web
                                                                      experience. After that, you’ll be able
                                                                      to download the Empower
                                                                      Retirement app [insert app
                                                                      badge/logo here] on your mobile
                                                                      device and set up your account.
                                                                      Note that you won’t be able to make
                                                                      transactions within your account
                                                                      during the 2-3 business days before
                                                                      the upgrade.




















 FOR FINANCIAL PROFESSIONAL AND PLAN SPONSOR USE ONLY.
   122   123   124   125   126   127   128   129   130   131   132