Page 60 - AugDefComp
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San Mateo County
                                                                                                           2021 Annual Performance Standard Report

                                                        Educational     C. After implementation, provide    $1,000 for failure to        Within 90 days after       Educational seminars were        Met Standard
                                                         Seminars       mutually agreeable number of        provide agreed-upon            fund transition.     provided throughout plan transition
                                                                        educational seminars annually to    number of on-site group                              period. Participant communication
                                                                        participants.                       seminars.                                            and education plan reviewed and
                                                                                                                                                                        updated annually.

                                                        Newsletter      D. After implementation, provide    Annual $500 penalty for           Quarterly         Electronic newsletters are sent to all   Met Standard
                                                                        newsletters to plan participants    failure to provide                                  participants for which Empower has
                                                                        regarding plan benefits/issues.     quarterly newsletters.                               an email address and educational
                                                                                                                                                                 materials are available on custom
                                                                                                                                                                            web portal
                                                     On-Site Meetings  E. Provide representative on site for  $1,000 per year if agreed-  Included in previously   Annually per mutual agreement with   Met Standard
                                                                        mutually agreeable number of days   upon number of days is      referenced Education         the County and Deferred
                                                                        per month to meet with plan         not provided for 3 or more   and Communication          Compensation Committee.
                                                                        participants.                       months.                       Plan on an annual
                                                                                                                                                basis

                                                         Training       F. Provide one half-day session per   $250 per quarter if             Quarterly            Willing to provide with mutual    Met Standard
                                                                        quarter to employer decision-       education sessions are                                   consent from the County.
                                                                        making and administrative           not provided.
                                                                        personnel on mutually agreeable
                                                                        topics






                                                                                                                                       Immediate notification                                        Met Standard
                                                         Security       A. Encrypt all laptops and remote   $100 for each participant   of any data                 All laptops and devices are
                                                                        computers carrying County           information compromised    compromise (within 24       encrypted. No data has been
                                                                        participant information and provide   and/or $1,000 for each   hours of provider                  compromised.
                                                                        written quarterly reports on any    quarter in which report    knowledge of
                                                                        compromised of data that occurs.    not provided.              compromise) and
                                                                                                                                       quarterly written
                                                                                                                                       reports.



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