Page 61 - AugDefComp

San Mateo County
2021 Annual Performance Standard Report

Educational C. After implementation, provide $1,000 for failure to Within 90 days after Educational seminars were Met Standard
Seminars mutually agreeable number of provide agreed-upon fund transition. provided throughout plan transition
educational seminars annually to number of on-site group period. Participant communication
participants. seminars. and education plan reviewed and
updated annually.

Newsletter D. After implementation, provide Annual $500 penalty for Quarterly Electronic newsletters are sent to all Met Standard
newsletters to plan participants failure to provide participants for which Empower has
regarding plan benefits/issues. quarterly newsletters. an email address and educational
materials are available on custom
web portal
On-Site Meetings E. Provide representative on site for $1,000 per year if agreed- Included in previously Annually per mutual agreement with Met Standard
mutually agreeable number of days upon number of days is referenced Education the County and Deferred
per month to meet with plan not provided for 3 or more and Communication Compensation Committee.
participants. months. Plan on an annual
basis

Training F. Provide one half-day session per $250 per quarter if Quarterly Willing to provide with mutual Met Standard
quarter to employer decision- education sessions are consent from the County.
making and administrative not provided.
personnel on mutually agreeable
topics

Immediate notification Met Standard
Security A. Encrypt all laptops and remote $100 for each participant of any data All laptops and devices are
computers carrying County information compromised compromise (within 24 encrypted. No data has been
participant information and provide and/or $1,000 for each hours of provider compromised.
written quarterly reports on any quarter in which report knowledge of
compromised of data that occurs. not provided. compromise) and
quarterly written
reports.

5