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top‐performing  call
                                     2









                                                                              ContactCenterWorld center 9 years in a row (2008–2016)       FORTUNE and Time Inc. are not affiliated with, and do not endorse products or services of,
















                                    1                                                                                                   1 FORTUNE and FORTUNE 500 are registered trademarks of Time Inc. and are used under  2 Ethisphere Institute, an independent center of research promoting best practices in corporate ethics
                                                                              22 PSCA Signature  Awards  (2013‐2015) for Educational Excellence  MassMutual Named 2016   Insurer of the Year  and governance, March 2016.















                                                                                                                                           license.  Licensee






                                                                                MassMutual has paid dividends
                                       Founded in 1851, MassMutual is
                                                         The
                                           a leading mutual life insurance
                                                                           dividends are not guaranteed,
                                                             company has a long history of
                                                                  financial strength and strong
                                                                      performance, and although
                                                company that is run for the
                                                    benefit of its members and
                                                         participating policyholders.
                                                                                    to eligible participating








                      About MassMutual


                                                                                             the 1860s.  policyholders consistently since  With whole life insurance as its foundation,  MassMutual provides products to help meet the  financial needs of clients, such as life insurance,  disability income insurance, long term care  insurance, retirement/401(k) plan services, and  annuities. In addition, the company’s strong and  growing network of financial professionals helps  clients make good financial decisions for the long-
























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