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MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
Defined Benefit and Defined Contribution

Recordkeeping Operations System

Controls Specified by
MassMutual Business Testing Performed by KPMG LLP and Results of Tests

5.7 PRS automatically calculates Inspected the configuration within PRS to determine that
forfeiture funds for participants forfeiture funds are automatically calculated for participants who
not fully vested. The forfeiture are not fully vested. Additionally, observed a forfeiture
funds are transferred from the transaction within PRS and determined that forfeiture funds
participant's account to the plan were accurately transferred from the participant’s account to a
forfeiture account to await plan forfeiture account.
sponsor instructions. The system
parameters that enable the No Exceptions Noted.
automatic transfer are setup on
PRS during the plan setup
process. (DC)

5.8 Disbursement transactions Inspected a selection of disbursement reviews and determined
are subject to an independent that the disbursement transactions were independently quality
quality review by a recordkeeping checked after data entry to PRS for completeness and accuracy
operations associate based on as evidenced by “Passed” status in AWD.
high-risk and processor No Exceptions Noted.
experience transactions. The
review is done after data entry
but prior to the nightly posting to
PRS to determine that they are
processed completely and
accurately in accordance with the
documentation provided by the
participant and/or Plan Sponsor.
The review is evidenced by
“Passed” status in AWD. (DC)

5.9 A Quality Team Associate For a selection of disbursements over $500,000, inspected the
performs a high-dollar-amount associated Reflex screens AWD history, and plan
review for completeness and documentation and determined that a review was performed by
accuracy for any transaction a quality associate as evidenced by an electronic entry.
$500,000 or greater. (DC)
No Exceptions Noted.

MassMutual Defined Benefit and Defined Control Objectives, Related Controls and Tests of
Contribution Recordkeeping Operations System Operating Effectiveness
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