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P. 103

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
                                   Defined Benefit and Defined Contribution

                                       Recordkeeping Operations System




                      Controls Specified by
                      MassMutual Business            Testing Performed by KPMG LLP and Results of Tests


                5.12 (Continued) Accounting       Additional Testing Performed by KPMG LLP:
                operations associates review      Inspected management’s lookback documentation from
                supporting documentation for
                individual payments over          10/1/2019-12/31/2019 and determined that management
                                                  identified 59 reconciliations that were not independently quality
                $500,000 to determine that
                disbursements were processed      reviewed. For the 59 reconciliations, inspected the LAN folder
                                                  containing management’s supporting evidence and retroactive
                completely and accurately. The
                review is evidenced by an         review and determined whether the quality review was
                                                  completed. For a selection of 5 of the 59 reconciliations, KPMG
                approval email and sign-off on
                the “GA & MR Cashbook             reperformed the applicable steps on the checklist and inspected
                                                  the retroactive review to determine that the reconciliation had
                Reconciliation & Disbursements
                Checklists.” An independent       been completed and the review was documented on the
                                                  checklist.
                MassMutual team member
                performs a quality review
                evidenced in an oversight section
                of the same checklists to ensure
                the reconciliation was complete
                and accurate. (DC)

                5.13 Accounting operations        Inspected verification documentation for the disbursements
                associates reconciles the total   processed on PRS and CAS to the “Check Reconciliation
                number and dollar amount of       Control Report” provided by Corporate Output Services/Exela
                checks reported on the “GA & MR   for a selection of dates and determined that an accounting
                Daily Cash Suspense Reports”      operations associate verified the total number of checks and
                for disbursements processed on    dollar amounts reported on the “GA & MR Daily Cash Suspense
                PRS to the “Check Reconciliation   Reports” as evidenced by the reconciliation calculation and
                Control Report” provided by       sign-off on the “Check Reconciliation Control Report.”
                Corporate Output Services/Exela
                (1/14/2020). Discrepancies are    No Exceptions Noted.
                researched and resolved in a
                timely manner. The verification is
                evidenced by the reconciliation
                calculation and by sign-off on the
                “Check Reconciliation Control
                Report.” (DC)


















               MassMutual Defined Benefit and Defined            Control Objectives, Related Controls and Tests of
               Contribution Recordkeeping Operations System                             Operating Effectiveness
                                                             55
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