Page 110 - NovDefComp

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
Defined Benefit and Defined Contribution

Recordkeeping Operations System

Controls Specified by
MassMutual Business Testing Performed by KPMG LLP and Results of Tests

6.5 Fulfillment associates Inspected a selection of lump sum and plan distribution checks
compare all participant lump sum and compared them to the applicable AWD workflow and
and plan distribution checks to determined that an independent review by Fulfillment was
backup documentation in AWD. performed as evidenced in AWD by status “Mailed” for
The review is evidenced in AWD Participant Lump Sums and “Check Sent” by or “Fulfilled” for
by status “Mailed” for Participant plan disbursements.
Lump Sums and “Check Sent” or
“Fulfilled” for plan disbursements. No Exceptions Noted.
(DB)

6.6 A record of retirement Observed a recordkeeping operations associate enter a
payments is established in PAS participant social security number in PAS and noted they
with a unique work control automatically received a system generated unique control
number initiated by the entry of a number in PAS.
participant’s social security No Exceptions Noted.
number by recordkeeping
operations associates. (DB)

6.7 PAS automatically initiates Inspected the “Retirement Basic Data” in the PAS on-line
retirement benefit payments configuration and the Payment Inquiry screen for payment
based on the frequency frequency history for a selected payment and determined that
established through the PAS initiated retirement payments based on the frequency
“Retirement Basic Data” on the initially established.
PAS on-line configuration No Exceptions Noted.
established when the retirement
payment is initially set-up by a
recordkeeping operations
associates. (DB)

6.8 Monthly cumulative Social Inspected MassMutual PAS Match Listing of deceased persons
Security Death Files are (obtained by matching the “Social Security Death File” against
compared against participant active PAS accounts) and PAS Screen prints for a selection of
records in PAS to identify any deceased persons and months and determined that the
deceased persons who may still matching participant accounts had stopped payment status
retain an active account in PAS. applied in PAS to discontinue benefit payments.
Matching participant accounts will
have a stop payment applied in No Exceptions Noted.
PAS by recordkeeping operations
associates to discontinue benefit
payment. (DB)

MassMutual Defined Benefit and Defined Control Objectives, Related Controls and Tests of
Contribution Recordkeeping Operations System Operating Effectiveness
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