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MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
                                   Defined Benefit and Defined Contribution

                                       Recordkeeping Operations System




                      Controls Specified by
                      MassMutual Business            Testing Performed by KPMG LLP and Results of Tests


                6.11 (Continued) Accounting      Additional Testing Performed by KPMG LLP:
                operations associates review     Inspected management’s lookback documentation from
                individual wires and the total ACH
                batches daily for disbursements   10/1/2019-12/31/2019 and determined that management
                                                 identified 59 reconciliations that were not independently quality
                processed on CAS to TCC.
                Adjustments to the batch totals   reviewed. For the 59 reconciliations, inspected the LAN folder
                                                 containing management’s supporting evidence and retroactive
                and discrepancies are
                researched and resolved in a     review and determined whether the quality review was
                                                 completed. For a selection of 5 of the 59 reconciliations, KPMG
                timely manner. The verification is
                evidenced by the reconciliation   reperformed the applicable steps on the checklist and inspected
                                                 the retroactive review to determine that the reconciliation had
                calculation and by sign-off on the
                on the “GA Daily Cash Suspense   been completed and the review was documented on the
                                                 checklist.
                Disbursement Report” sections
                pertaining to ACH and wires. In
                addition, sign-off is also indicated
                on the “GA Cashbook
                Reconciliation & Disbursements
                Checklist.” An independent team
                member performs a quality
                review evidenced in an oversight
                section of the same checklist.
                (DB)





































               MassMutual Defined Benefit and Defined            Control Objectives, Related Controls and Tests of
               Contribution Recordkeeping Operations System                             Operating Effectiveness
                                                             66
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