Page 120 - NovDefComp

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
Defined Benefit and Defined Contribution

Recordkeeping Operations System

Controls Specified by Testing Performed by KPMG LLP and Results of Tests
MassMutual Business

7.4 Client electronically Inspected the authorized allocation instructions and system
submitted contribution files go transaction logs or appropriate AWD status for a selection of DC
through a system validation. If contributions and determined that a recordkeeping operations
the file received, the total noted associate reviewed data entry using supporting customer
by the plan sponsor and the authorized allocation instructions received through the mail, e-
cash received (or the auto ACH mail or fax for completeness and accuracy prior to processing
feature of the plan is turned on) the transaction within 5 business days of receipt if received in
all balance and there are no good order.
additional errors, the contribution
will be automatically posted by For each selection, inspected supporting documentation and
determined that the contribution file was automatically submitted
PRS. Evidence of the
submission is detailed as “Auto when the total noted by the plan sponsor, the file received, and
the cash matched, as evidenced by the “Auto Matched”
Matched” or “ACH Auto Submit
Has Occurred” comment within comment within the PRS ToDo.
the PRS ToDo. For a selection of ACH plans that were out of balance, inspected
evidence of research and resolution, and determined that a
Manual or electronically recordkeeping operations associate verified the control totals
submitted files that do not
balance, are not able to apply prior to submitting the ACH.
forfeitures systematically or have Observed the TRC contribution file system validation and noted
errors are reviewed by that the contribution would post automatically provided the
recordkeeping operations control totals balanced and the plan auto ACH feature was
associates, any discrepancies turned on.
are resolved, and the client is
contacted if necessary. The No Exceptions Noted.
reviews are evidenced by the
submission of the PRS ToDo
(client submitted TRC files) or by
the “Processed” status in AWD
Contributions in good order are
processed within 5 business
days of receipt. (DC)

7.5 PRS is configured to Inspected TRC screenshots and contributions loaded by a
generate errors when total recordkeeping operations associate on a TRC production copy
contributions loaded to the TRC and determined that PRS was configured to identify contribution
do not agree to the total of the errors when total contributions loaded in TRC did not agree to
file submitted by the Plan the total file submitted by the Plan Sponsor.
Sponsor. Discrepancies greater
than $1 are researched and Inspected supporting review documentation and the PRS on-line
ToDo entries or supporting e-mails for a selection of contribution
resolved as documented on a
PRS online ToDo entry or errors and determined that a recordkeeping operations associate
compared customer source documentation received from the
supporting e-mail. (DC)
Plan Sponsors to TRC reports and researched and resolved
discrepancies.
No Exceptions Noted.

MassMutual Defined Benefit and Defined Control Objectives, Related Controls and Tests of
Contribution Recordkeeping Operations System Operating Effectiveness
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