Page 118 - NovDefComp

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
Defined Benefit and Defined Contribution

Recordkeeping Operations System

Controls Specified by
MassMutual Business Testing Performed by KPMG LLP and Results of Tests

6.15 Effective 10/1/2019 to Inspected the “Takeover Report” and AWD workflow screens for
12/19/2019, on a monthly basis, a selection of months from 10/1/2019 through 12/19/2019 to
a Takeover Report was determine that they were reviewed for completeness and
generated directly from the SE2 accuracy to the documentation received for processing
site to obtain the annuity Additionally, determined that any discrepancies were
payments processed for the researched and resolved.
month. A report is generated from
CAS to obtain the nightly entries No Exceptions Noted.
sent from SE2 for annuity
payments, which are
automatically withdrawn from
CAS, for the month. These
reports are compared to the open
items in AWD for completeness
and accuracy to the
documentation received for
processing to confirm the amount
in the auto feed from SE2 to CAS
matches the form and the setup
is correct in the SE2 site for
payments going forward. The
review is evidenced by a
“Completed” status in AWD. Any
discrepancies are resolved with
SE2.
Effective 12/20/2019 all repetitive
payments are processed on PAS.
(DB)

Complementary User Entity Controls

Plan Sponsors should have controls in place to ensure that the retirement initiation forms are
complete and accurate prior to submitting the forms to MassMutual.
Plan sponsors should have controls in place to ensure a review is performed to verify the accuracy
of payments. If an error does occur timely notification to MassMutual is required.

MassMutual Defined Benefit and Defined Control Objectives, Related Controls and Tests of
Contribution Recordkeeping Operations System Operating Effectiveness
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