Page 36 - NovDefComp

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
Defined Benefit and Defined Contribution Recordkeeping

Investment Service Operations System

Controls Specified by MassMutual
Investment Operations Testing Performed by KPMG LLP and Results of Tests
1.3 Unival requires investment Observed an investment operations associate enter
operations associates to enter the incorrect and blank NAV data and dividend rates into the
current day NAV and the change from Unival NAV entry screen and noted that online error
the prior day and if applicable the messages were generated requiring corrected data to be
current day dividend rate and the entered into Unival. Observed an investment operations
change from the prior day dividend associate enter complete and accurate NAV data and
rate, before transmitting unit values to dividend rates into the Unival NAV entry screen and noted
CaRS. (DB & DC) the system allowed for further processing.

No Exceptions Noted.

1.4 Unival generates online error Observed an investment operations associate enter an
messages and requires investment inappropriate rate/price into the Unival NAV entry and
operations associates to re-enter the noted that online error messages were generated
current day NAV if the prior day requiring the re-entry of the NAV if the prior day rate/price
rate/price plus the change entered plus the change entered did not equal the current day
does not equal the current day rate/price. Observed an investment operations associate
rate/price. (DB & DC) enter the appropriate rate/prices into the Unival NAV entry
to determine that the current day rate/price were entered
completely and accurately into Unival and the system
allowed for further processing.
No Exceptions Noted.

1.5 Investment operations associates Inspected the "Dividend Report" and the "Final Analysis
review a nightly dividend reconciliation Analyzer" Tasks in TreX and the “Valuation Dividend
report for exceptions. Any Verification” report for a selection of dates and determined
unanticipated changes are researched that an investment operation associate independent of the
and resolved. The review is evidenced data entry process performed a review and documented
by documentation uploaded into the research and resolution of any discrepancies.
Dividends Report task and
management approval of the Analysis No Exceptions Noted.
After Prices Received- Analyzer Task
in TreX. (DB & DC)

MassMutual Defined Benefit and Defined Control Objectives, Related Controls and Test of
Contribution Investment Service Operations Operation Effectiveness
System
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