Page 41 - NovDefComp
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MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
                        Defined Benefit and Defined Contribution Recordkeeping

                                    Investment Service Operations System



                     Controls Specified by
                    MassMutual Investment            Testing Performed by KPMG LLP and Results of Tests
                          Operations
                2.4 For Direct Mutual Fund       Inspected the “RPG Share Recon” task in TreX and the
                business, an Investment          reconciliation for a selection of dates and determined that an
                operations associate reconciles   investment operations associates reconciled outstanding share
                outstanding share balances       balances between the RK, Fundlinx, and the Fund Company
                between the administrative       daily to confirm shares or the reinvestment of dividends were
                recordkeeping systems,           recorded accurately and completely and researched and
                Fundlinx, and the Fund           resolved any discrepancies identified.
                Company daily to confirm shares   No Exceptions Noted.
                or the reinvestment of dividends
                is recorded accurately and
                completely. A senior level team
                member reviews completion of
                the reconciliation and signs-off
                on the reconciliations. The
                reviews are evidenced by the
                documentation uploaded
                into Trex under the RPG Share
                reconciliations and are
                considered electronically
                reviewed with the completion of
                the ”RPG Share Recon” Task in
                TreX. (DB & DC)


                2.5 Investment operations        Inspected the “USIG and RI Unival Unit Recons” task in TreX
                associates verify on a daily basis   and the reconciliation for a selection of dates and determined
                that units are reconciled        that an investment operations associate verified that units were
                between the administrative       reconciled between the administrative recordkeeping systems
                recordkeeping systems (PRS       (PRS and CAS) via CaRS, and Unival as noted on the report
                and CAS) via CaRS, and Unival    and researched and resolved any discrepancies identified.
                and makes note on the “Unival
                Units Reconciliation Exception”   No Exceptions Noted.
                report. Discrepancies are
                researched and resolved. A
                senior level team member
                verifies the review and signs-off.
                The reviews are evidenced by
                documentation uploaded into the
                Retirement Plans Group (RPG)
                unit reconciliation task in TreX
                and are considered electronically
                reviewed with the completion of
                the “USIG and RI Unival Unit
                Recons” Task in TreX. (DB &
                DC)



               MassMutual Defined Benefit and Defined             Control Objectives, Related Controls and Test of
               Contribution Investment Service Operations                               Operation Effectiveness
               System
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