Page 76 - NovDefComp

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
Defined Benefit and Defined Contribution

Recordkeeping Operations System

For contributions entered via the TRC, PRS is configured to generate errors when total contributions loaded
do not agree with the total of the file submitted by the Plan Sponsor. Any errors in the data result in the
transaction being suspended within PRS. Recordkeeping operations associates compare documentation
received from Plan Sponsors to TRC reports including any suspended transactions. Discrepancies are
researched and resolved; Plan Sponsors are contacted as needed.

A random selection of contribution transactions is independently quality checked after data entry but prior
to the nightly posting to PRS to determine that they are processed completely and accurately in accordance
with the documentation provided by the participant and/or Plan Sponsor.

Data files for contributions are uploaded to the web servers by Plan Sponsors via the TRC, Secure File
Transfer Protocol (SFTP) or VPN.
All contributions processed through the TRC, RetireSMART SM are combined with other transactions and
posted in PRS overnight. PRS is configured to identify and log transactions that cannot be posted to the
database during the nightly batch.
Debit ACH information is established or modified on PRS upon receipt of a form or documentation by
Cashbooks and Imaging Operations (CIO). The entries are reviewed after entry into PRS by an independent
team member for completeness and accuracy.
CIO associates reconcile the total amount of the Debit ACH transfers in PRS daily to the total amount of
the Debit ACH transfers in the TCC. The reconciliation is reviewed by an independent team member.
Accounting operations associates reconcile the total amount of the Debit ACH transfers and lockbox
receipts (checks and wires) reported on the Daily Cash Suspense Reports to the total amount of receipts
in PRS as reported on the “PRS Lockbox Receipts Report.” All discrepancies identified through the
reconciliation processes are researched and resolved.
Accounting operations associates perform a daily reconciliation confirming that trade activity from Fundlinx
and cash activity is reconciled between the administrative recordkeeping systems (PRS and CAS), the
NSCC and the custodian on the appropriate Daily Cash Suspense Reports. Discrepancies are researched
and resolutions documented.

DB Contributions
Contributions are allocated at the plan level based on the allocation instructions provided by the Plan
Sponsor and in accordance with contractual guidelines.
CAS prevents posting of received contributions to Plans which are not established. CAS also prevents
processing of contributions entered outside of specified parameters (e.g. contract status and effective date).

Contributions received through the mail, e-mail or fax are entered into CAS for manual Trade Tickets only
by recordkeeping operations associates and are reviewed for accuracy of set-up after input by an
independent team member and if in good order are entered within 5 business days of receipt.
Accounting operations associates reconcile the daily lockbox receipts (checks and wires) as reported on
the Daily Cash Suspense Reports to the Pension Bank Reconciliation System (PBRS) for DB contributions,
discrepancies are researched and resolved.

Accounting operations associates perform a daily reconciliation confirming that trade activity from Fundlinx
and cash activity is reconciled between the administrative recordkeeping systems (PRS and CAS), the
NSCC and the custodian on the appropriate Daily Cash Suspense Reports. Discrepancies are researched
and resolutions documented.

MassMutual Defined Benefit and Defined Description of the System Provided by
Contribution Recordkeeping Operations System MassMutual
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