Page 92 - NovDefComp

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
Defined Benefit and Defined Contribution

Recordkeeping Operations System

Controls Specified by
MassMutual Business Testing Performed by KPMG LLP and Results of Tests

2.16 All plan changes made in Inspected the “Test Plan Sign-Off Tickets and Amendment
LVAdmin are reviewed by an Checklist” for a selection of plan changes made in LVAdmin
independent team member after and determined they were reviewed by an independent team
input to determine they were member and approved by a manager or team lead.
entered completely. A final review
of the plan change and completed No Exceptions Noted.
checklist to determine each step
has been completed is performed
by the manager or team lead. The
final review is evidenced by sign-
off in the "Test Plan Sign Off
Tickets and Amendment
Checklist.” (DB)

Complementary User Entity Controls

Plan Sponsors should have controls in place to authorize and submit qualified employee
enrollments to MassMutual timely and accurately.
Plan Sponsors should have controls in place to provide timely and accurate notification of relevant
changes to MassMutual.
For plans that have elected the automatic enrollment feature using a data file transmitted through
the TRC, Plan Sponsors should have controls in place to ensure that all participants are setup
within payroll.
Plan Sponsors should have controls in place to review plans to ensure that plan changes including
plan changes in response to legislative requirements submitted to MassMutual are applied
accurately and processed timely.
Plan Sponsors should have controls in place to ensure only authorized customer representatives
have access and are authorized to instruct MassMutual transactions and plan changes on behalf of
the Plan Sponsor through the TRC and notify MassMutual of changes in a timely manner.

MassMutual Defined Benefit and Defined Control Objectives, Related Controls and Tests of
Contribution Recordkeeping Operations System Operating Effectiveness
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