Page 72 - DCAC February 2024 Files
P. 72

County of San Mateo Deferred Compensation Program Participant Survey 2023


        28         I need more training to understand                                            12/14/2023 7:01 PM
        29         N/A                                                                           12/14/2023 6:54 PM

        30         not enough info                                                               12/14/2023 6:42 PM
        31         Again, I don't know anything about it so I'd guess it's not good.             12/14/2023 6:39 PM
        32         need more education on current investments and update                         12/14/2023 6:37 PM

        33         because I have not seen any informational opportunities                       12/14/2023 6:24 PM
        34         I haven't been able to attend any sessions yet.                               12/14/2023 6:15 PM
        35         not enough education offer                                                    12/14/2023 6:09 PM
        36         Not much in terms of education as far as I know.                              12/14/2023 5:56 PM

        37         I feel unequipped to answer these questions, so I selected that I am dissatisfied with the  12/14/2023 5:53 PM
                   education provided. I don't really have a clear understanding of how deferred compensation
                   works.
        38         There aren't any virtual seminars around the program. We are told to schedule a meeting and  12/14/2023 5:52 PM
                   the representative always seems to be in a rush and does not provide any valuable input.

        39         I never receive any information from the company.                             12/14/2023 5:52 PM
        40         More educational materials and more formats/ways to access them would be helpful.  12/14/2023 5:47 PM
        41         Need more education                                                           12/14/2023 5:46 PM
        42         Don't know                                                                    12/14/2023 5:36 PM

        43         I'd like to see more educational videos or presentations on investing basics, investment types,  12/14/2023 5:31 PM
                   current market, and how to use the site.
        44         Again, no fact-to-face interaction.                                           12/14/2023 5:30 PM

        45         Not been in the county long enough to experience it.                          12/14/2023 5:26 PM
        46         I don't pay attention to it.                                                  12/14/2023 5:24 PM
        47         because I don't really use them, but you don't have that option.              12/14/2023 5:24 PM

        48         I have not received any participant education opportunities                   12/14/2023 5:23 PM
        49         See previous comments                                                         12/14/2023 5:19 PM
        50         N/A                                                                           12/14/2023 5:19 PM
        51         Not much information provided overall.                                        12/14/2023 5:16 PM

        52         haven't really needed to look into that                                       12/14/2023 5:14 PM
        53         Haven't received information about on site consultation with representative.  12/14/2023 5:13 PM
        54         More in person options needed                                                 12/13/2023 9:09 AM

        55         Prefer 1:1 to address personal situation                                      12/12/2023 1:56 AM
        56         Need to have a rabbi/guide                                                    12/7/2023 12:01 PM
        57         There aren't enough educational events                                        12/4/2023 4:43 PM

        58         how to increase the amt deferred                                              11/30/2023 5:53 PM
        59         I don't know anything about it                                                11/27/2023 6:00 PM
        60         A lot more can be offered.                                                    11/27/2023 4:31 PM

        61         The notices of change in the mail are good, but would be better if there was a live session to  11/27/2023 4:00 PM
                   explain such updates as they arise.
        62         Participant Education can be easier to understand. In terms of Finance, everyone should be  11/27/2023 3:11 PM



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