Page 74 - DCAC February 2024 Files

County of San Mateo Deferred Compensation Program Participant Survey 2023

95 I'm not seeing a lot of information. 11/21/2023 5:28 PM

96 I dont know how to look at what my options are and i dont have the time to figure it out. A 11/21/2023 5:26 PM
better easier to navigate website with options and tutorials would be nice
97 same as above 11/21/2023 5:25 PM

98 I have not had good experiences with this topic 11/21/2023 5:09 PM
99 Its seems that whenever I have a question, I get referred to someone else, or another office 11/21/2023 5:07 PM
100 education 11/21/2023 5:04 PM
101 Need better program options 11/21/2023 4:58 PM

102 Not much information 11/21/2023 4:50 PM
103 haven't looked into it too much to have an opinion 11/21/2023 4:46 PM
104 how is this different than the one before 11/21/2023 4:44 PM

105 I know almost nothing about this plan, and learned what I know through coworkers. 11/21/2023 4:42 PM
106 I like the info and guides that are sent out, but would appreciate more "beginner" knowledge 11/21/2023 4:30 PM
(even after 15 yrs!) of how to maximize investments

107 Mostly because I don't know enough about them to answer knowledgably. Mostly because I 11/21/2023 4:28 PM
didn't retain the information I was given. I found the help given to be awesome.
108 Don't know much about the County's program 11/21/2023 4:17 PM

109 I think I would appreciate more education in my finances, and if they can come to in-line with 11/21/2023 4:13 PM
programs I have access to or already participate in them it would be the most beneficial and
practical.

110 WHy not have a program on ESG accounts? 11/21/2023 4:12 PM
111 Need more advertising on the education 11/21/2023 4:07 PM
112 I've seen some education events, but it's much easier for me to read about options or speak to 11/21/2023 4:06 PM
someone than attend a class.
113 See answer to Q3 11/21/2023 4:02 PM
114 Often is hard to get a hold of someone to talk to or one gets transferred along to someone 11/21/2023 4:00 PM
else.
115 See previous statement 11/21/2023 3:59 PM
116 I still not sure what deferred compensation is and how it grows. I don't even know what 11/21/2023 3:59 PM
investment is making it grow or how much percentage it is growing.

117 I cannot recall hearing/seeing too much about participant education available when it comes to 11/21/2023 3:58 PM
Deferred Comp
118 Same as previous. 11/21/2023 3:57 PM

119 As noted in my last response, changing hands has made me less aware and more tuned out of 11/21/2023 3:57 PM
educational opportunities regarding the retirement plans.
120 The classes do not fit my work schedule 11/21/2023 3:56 PM

121 same comment as before, there is not enough promotion regarding these resources 11/21/2023 3:54 PM
122 Same as previous - I've recently attempted making some changes, but I felt that I couldn't 11/21/2023 3:54 PM
easily access guidance to the how.

123 due to my current lifestyle and work schedule, I have been limited in my ability to take courses 11/21/2023 3:53 PM
available about the program aspects
124 Not very familiar 11/21/2023 3:52 PM

125 The educational resources are helpful, but the numbers often don't make sense in the 11/21/2023 3:52 PM
personalized ones.

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