Page 87 - DCAC February 2024 Files
P. 87

County of San Mateo Deferred Compensation Program Participant Survey 2023


        27         general questions re: access to funds                                         12/14/2023 5:31 PM
        28         self directed investment                                                      12/14/2023 5:30 PM

        29         questions about the online services                                           12/14/2023 5:25 PM
        30         The representative was not familiar with San Mateo Defer Compensation.        12/14/2023 5:23 PM
        31         To understand availability of funds.                                          12/14/2023 5:22 PM

        32         Inquired about my Retirment qualification. What is necessary to start the process, etc.  12/14/2023 5:18 PM
        33         find out about loan repayment information                                     12/14/2023 5:14 PM
        34         not available on Fridays                                                      12/12/2023 1:57 AM
        35         Wanted to find out what I'm investing in, what is the rate of return, may I add to the amount,  12/7/2023 12:05 PM
                   may I withdraw when needed, when will I achieve tenure/vested and will any of the above
                   answers be altered by that time frame

        36         review investments                                                            12/3/2023 1:14 AM
        37         plan to plan transfer, investment options fees                                11/30/2023 12:02 PM
        38         buy back of time                                                              11/28/2023 7:15 PM
        39         n/a                                                                           11/27/2023 7:18 PM

        40         I moved funds from another IRA into my current plan plus I transferred funds when I was a  11/27/2023 1:16 PM
                   temporary to my full time position
        41         Locked out of website due to forgetting password.                             11/27/2023 1:10 PM

        42         Rollover                                                                      11/27/2023 11:01 AM
        43         To get information about my account when I retire.                            11/23/2023 7:15 AM
        44         Information on how My Total Retirement works.                                 11/22/2023 6:02 PM

        45         To rollover my previous 401K.                                                 11/22/2023 5:53 PM
        46         questions on purchasing service credit                                        11/22/2023 1:01 PM
        47         Find out how to transfer balance into my Schwab account                       11/22/2023 12:20 PM

        48         reviewed and asking questions                                                 11/22/2023 11:12 AM
        49         I had a question about the website                                            11/22/2023 8:56 AM
        50         To get a better understanding of my Empower investments.                      11/22/2023 4:57 AM

        51         To get professional investment /allocation assistance.                        11/21/2023 9:59 PM
        52         disbursement                                                                  11/21/2023 7:54 PM
        53         Go over the Program                                                           11/21/2023 7:24 PM
        54         trying to withdraw excess contribution                                        11/21/2023 7:14 PM

        55         Needed information                                                            11/21/2023 6:57 PM
        56         Loan against my balance.                                                      11/21/2023 6:39 PM
        57         nothing to be amazed about                                                    11/21/2023 6:10 PM

        58         informing them that I was divorced                                            11/21/2023 5:31 PM
        59         I had questions about the plan and was redirected                             11/21/2023 5:11 PM
        60         Review of my investments and if I am on the right track.                      11/21/2023 4:50 PM
        61         To discuss my progress towards retirement                                     11/21/2023 4:41 PM

        62         Checking on increasing loan possibilities against account                     11/21/2023 4:30 PM



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