Page 10 - AugDefComp

From: Gleason, Robert
To: Jay Castellano; Lisa Okada; Kim Pearson
Cc: Tugaw, Bill; Hackleman, Paul
Subject: 2021 Due Diligence Acknowledgement Relative to Special Services
Date: Monday, August 16, 2021 5:04:00 PM
Attachments: image001.png

Hello Lisa, Jay, and Kim,

As you are aware, Empower actively assists participants relative to the following special services:

Pre-retirement catch-up provision
Hardship Withdrawal processing
Loan administration
QDRO services

Please accept this email as confirmation that Empower and our business partners do exercise care
and proper due diligence relative to our processes surrounding each of the above items to assure
that our practices are consistent with IRS guidelines relative to proper administration of these
services.

This communication is intended to satisfy the specific agenda item that addresses this topic
(currently Consent Item #2) relative to the Deferred Compensation Committee Meeting of August
26, 2021.

Best Regards,

Robert Gleason | Client Relationship Manager | Government Markets
Empower Retirement

11500 Outlook Street | Overland Park, KS 66211
860-835-8093 direct | 916-765-5566 mobile | Robert.Gleason@empower-retirement.com

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