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Post-migration communication
Let’s get started – 1-day Print for those without an Empowermyretirement.com Post-migration seminar
post-migration email address on file Multiple sessions at
convenient times Participants going in through the
IVR will get the great news!
Great news! Your account has been
upgraded to improve your overall
experience. Please make note of our new
phone number [844-465-4455] for all
future calls. We will transfer you to that
number now.
Participants going in through
MOBILE APP will get a message
about downloading a new app.
Beginning the week of [date],
Empower Retirement will upgrade
your account to an improved web
experience. After that, you’ll be able
to download the Empower
Retirement app [insert app
badge/logo here] on your mobile
device and set up your account.
Note that you won’t be able to make
transactions within your account
during the 2-3 business days before
the upgrade.
FOR FINANCIAL PROFESSIONAL AND PLAN SPONSOR USE ONLY.
