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MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
                        Defined Benefit and Defined Contribution Recordkeeping

                                    Investment Service Operations System



               Descriptionof Operations


               Background


               Investment Options
               The Company offers a selection of investment options to satisfy various investment objectives. Investment
               elections are established during plan installation as directed by the Plan Sponsor and/or participants.
               During the period from October 1, 2019 through September 30, 2020, the available investment options were
               classified as follows:

                       Separate and Pooled SIAs with various objectives and strategies
                       Direct Mutual Fund, outside funds, Common Collective Investment Trusts (CIT)
                       Self-Directed Brokerage Accounts
               MMRS offers both registered products and group annuity contracts. With group annuity investments, plans
               purchase units of SIAs, which in turn purchase shares of the corresponding mutual funds or other similar
               investments. With registered product investments, plans invest directly in mutual funds or other similar
               investments.  Mutual  funds  are  registered  investment  companies  with  the  Securities  and  Exchange
               Commission and, accordingly, are subject to annual audits of their financial statements by an independent
               auditor. Such funds are open-end, diversified investment management companies with corresponding risks
               and  objectives.  Mutual  fund  prospectuses  and  supplements  are  sent  to  all  Plan  Sponsors  upon  initial
               allocation of monies and certain other business events, including annual updates.
               Participants  in  DC  registered  product  investments  also  receive  mutual  fund  prospectuses  upon  initial
               allocation of monies, but do not receive supplements or annual updates thereafter. Participants in group
               annuity investments receive investment profiles or “fund fact sheets” in lieu of prospectuses. CITs are not
               mutual funds. Units of a CIT are securities that are exempt from registration. Management of the trust is
               subject to fiduciary duty and prohibited transaction rules. Prospectuses are not required for CITs.
               The transaction processing, trustee services and other administrative services for the separate and portfolio
               SIAs is performed by State Street Corporation (SSC) and includes, but is not limited to, asset custody and
               control, asset valuation, income accrual and collections, corporate actions, securities lending and transfer
               agent. SSC values the SIAs on a daily basis through a unit value calculation. SSC is not included in the
               scope of this report.
               The MassMutual Select Funds (MMSF) are subadvised by asset managers unaffiliated with MassMutual,
               including well-known institutional and retail managers as well as specialized investment boutiques. MMSF
               include the MassMutual RetireSMART SM  Funds target-date series, and the MassMutual RetireSMART SM
               Funds risk-based series, both of which invest in MMSF, MassMutual Premier Funds, and/or Invesco.
               The MassMutual Premier Funds (MMPF) are subadvised by asset managers affiliated with MassMutual
               and  currently  include  Barings and  Invesco. For  both  MMSF  and  MMPF,  MassMutual  serves  as  the
               investment adviser and the subadvisers handle the day-to-day portfolio management for each fund.
               Annual and Semi-Annual reports of the MMSF and MMPF, including portfolios of investments are sent to
               Plan Sponsors. Interest income is recorded on an accrual basis, discounts are accreted, and premiums are
               amortized using the scientific method. Dividend income is recorded on the ex-dividend date. The interest
               and dividend income is recorded in receivable accounts until the cash is received.



                 MassMutual Defined Benefit and Defined                   Description of the System Provided by
                 Contribution Investment Service Operations                                      MassMutual
                 System
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