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MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
Defined Benefit and Defined Contribution

Recordkeeping Operations System

Controls Specified by
MassMutual Business Testing Performed by KPMG LLP and Results of Tests

1.4 An independent team member Inspected Quickbase screenshots for a selection of DC plans
in the respective new business and inspected “DB Transition Manager Checklists for a
area reviews all plan information selection of DB plans and determined that an independent
manually entered into PRS, CAS individual in the respective New Business area reviewed all
and PAS for new installations and plan information manually entered into PRS or CAS and PAS
conversions by comparing plan for new contracts and conversions by comparing plan
information to the details defined information to the details defined in the plan documentation.
in the plan documentation. The No Exceptions Noted.
review is evidenced on the
Transition Manager Checklist for
DB and in Quickbase for DC. (DB
& DC)

1.5 As part of the “DC New Inspected reconciliation spreadsheet documentation and
Business Account Manager corresponding “DC New Business Account Manager
Checklist" or “TPA New Business Checklists” or “TPA New Business Account Managers
Account Managers Checklist”, Checklists” for a selection of DC plans, and through
financial balances including reperformance of the reconciliation, determined that new
allocation of transferred assets business compared balances in PRS to balances from the prior
entered into PRS are reconciled to recordkeeper and that differences were investigated and
prior recordkeeper asset totals. resolved in a timely manner and a final review of the checklist
Participant Demographic Data is to determine each step has been completed was performed by
reconciled by the running of an the manager or an independent reviewer.
automated report to identify
participant data integrity issues. Inspected the same “DC New Business Account Manager
Checklists” or “TPA New Business Account Managers
Discrepancies are investigated
and resolved in a timely manner. Checklists” for a selection of DC plans and determined that a
manager or an independent reviewer signed the applicable
A final review of the checklist to
determine that each step has checklist to acknowledge that each step of the procedure had
been completed.
been completed is performed by
the manager or an independent No Exceptions Noted.
reviewer as evidenced
by signature on the applicable
checklist. (DC)

1.6 New business associates Inspected Plan Provision Guides or “Plan Provision Guide
communicate the plan Waiver” for a selection of plans and determined that
requirements in the Plan Provision MassMutual received approval from Plan Sponsors.
Guide and receives approval as
evidenced by sign-off from the No Exceptions Noted.
Plan Sponsor or by sending a
Plan Provision Guide Waiver to
the Plan Sponsor. (DB)

MassMutual Defined Benefit and Defined Control Objectives, Related Controls and Tests of
Contribution Recordkeeping Operations System Operating Effectiveness
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