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Cybersecurity best practices




          The following guidance from the DOL, Cybersecurity Program Best Practices, is intended to help plan spon-

          sors ensure their retirement plan provider has cybersecurity programs, IT systems and plan data protocols
          sufficient to mitigate cybersecurity risks. Each item from the DOL document is accompanied by a response
          detailing Empower’s protocols.


          1. A formal, well documented                          from network and system analysis to physical security,
          cybersecurity program                                 including enterprise policy inspections — evaluating the

          Empower’s Information Security Policies include high-  effectiveness of our organizations administrative, technical,
          level program management requirements for planning    physical and environmental control implementation via an
          and communication regarding information security, both   evidence based risk management program. The program
          internally and externally. Empower’s information security   includes an independent professional review of our
          policies are aligned and documented with NIST 800-53,   network and security controls and is measured against
          which is a gold standard framework and a U.S. cyber   31 policy categories that affect all critical control groups
          defense standard. NIST 800-53 is composed of over 1,000   across an organization (policy, human, physical, device
          controls, with 18 control families and is considered to   and network).
          have the most robust coverage over other standards. Our   By exceeding the Verizon Cyber Risk Programs Certification
          information security policies (ISPs) are reviewed annually   requirements, Empower Retirement has achieved an
          by a committee representing various lines of business   assessor’s letter of certification, an independent third-
          and systems areas and are reviewed and accepted       party enterprise cybersecurity certification issued by
          by the Information Security Board. Our ISPs provide   Verizon. Achieving certification confirms an organization’s
          administrative, physical, and technical safeguards to limit   strong defenses and demonstrates an organization’s
          access to protected information, establish proper handling   commitment to security of its IT assets, reputation and
          practices and secure the facilities and systems where the   sensitive information. This achievement demonstrates that
          information is stored.                                we employ proven security processes and technologies
                                                                to maintain a proactive and comprehensive information
          2. Prudent annual risk assessments
                                                                security program. Proof of certification can be provided
          Empower exceeds the DOL’s guidance for annual risk    by contacting the Empower Sales or Relationship
          assessments. Since 2012, Empower has been hiring      Management teams.
          Verizon (the same company who creates the annual
          authoritative Data Breach Investigations Report (DBIR))   Annual penetration tests of our network and externally
          to perform comprehensive risk assessments on a        facing web applications are performed by rotating vendors,
          quarterly basis. In recognition of our industry-leading,   who are PCI (Payment Card Industry) qualified security
          comprehensive information security program, we’ve     assessors (QSAs). While Empower is not subject to PCI
          earned the distinction of being a Verizon Cyber Risk   compliance, and it’s not essential to have a QSA perform
          Program Certified Enterprise for 10 consecutive years.    our penetration tests, Empower respects the in-depth
          The Verizon Cyber Risk Program is a cybersecurity risk   annual certification program of the PCI council for QSAs,
          reduction and certification program that addresses all   who offer compliance standards and top industry guidance
          aspects of proactive cybersecurity measures and controls,   on testing threats and fighting data compromise.


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                                 FOR FINANCIAL PROFESSIONAL AND PLAN SPONSOR USE ONLY.
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