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Why Transform the HR Operating Model?
HR organizations that have transformed help drive organization results by:
- Spending the majority of their time and energy on strategic activities
(workforce planning, talent development, innovative program design, etc.)
- Utilizing sophisticated, robust technology and sourcing strategies to
optimize efficiency and reduce risk
- Providing high value and excellent service to its customers in all areas of HR
and are perceived positively by all constituent groups
- Using data driven decision making to identify and track key metrics on a
regular basis
- Responding swiftly to emerging business needs and trends in key metrics –
proactive versus reactive decision making
- Having in place a governance structure to strike the right balance between
fostering business unit (agency/department) autonomy and
centralizing/consolidating to leverage the broader organization size and
scale
- Seeking continuous improvement in both quantitative and qualitative terms
(operational excellence and ROI)
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