Page 98 - DCAC February 2024 Files

County of San Mateo Deferred Compensation Program Participant Survey 2023

86 n/a 11/22/2023 1:02 PM
87 nope 11/22/2023 12:57 PM
88 not a this time 11/22/2023 12:30 PM
89 Why not just let us deposit our contributions directly into our Schwab accounts? It's a pain to 11/22/2023 12:21 PM
periodically transfer your balance to your Schwab account.
90 how to access investment options 11/22/2023 11:56 AM
91 It's a fairly basic product and I am satisfied. Since my income prevents me from investing in a 11/22/2023 11:38 AM
Roth IRA and my investment in Samcera is set (i.e. I cannot increase it), this is one of only a
couple of pre-tax options I have for saving for my retirement. I am pleased the County offers it
and I have been satisfied with the customer service, online access, etc.

92 I don't feel like I know enough about how to invest in my DCC given that I have a large fixed 11/22/2023 11:34 AM
income (pension benefit) "investment"
93 Being new to the county retirement plan, I found that fees are a surprise. Also, lack of the 11/22/2023 11:19 AM
county matching contributions has me thinking about reducing my contributions.
94 no 11/22/2023 11:09 AM
95 I would like to put more money towards Empower. Most of my income goes to cost of living. 11/22/2023 11:03 AM

96 I believe the County should expand its 3% match to more employees (currently only executive 11/22/2023 10:53 AM
level employees receive the 3% match).
97 not at this time. 11/22/2023 10:40 AM

98 N/A 11/22/2023 10:28 AM
99 No thank you 11/22/2023 9:01 AM
100 I’m glad we have a Roth option 11/22/2023 2:10 AM

101 I would like environmental fund options please 11/21/2023 9:50 PM
102 No thank you 11/21/2023 8:03 PM
103 We really need a new account representative. Benefits staff has been wonderful and they try to 11/21/2023 7:56 PM
explain everything but losing Patrick Washington was horrible for us
104 none 11/21/2023 7:28 PM
105 Making time to speak with reps is difficult with hours we work - more out of office hours 11/21/2023 7:07 PM
appointments would also be welcome
106 Vanguard options is good, but performance is not good Low cost index funds are good 11/21/2023 6:27 PM
107 no 11/21/2023 6:17 PM
108 I really like the newsletters you send out quarterly to keep us on track. 11/21/2023 6:11 PM

109 no 11/21/2023 6:09 PM
110 no. 11/21/2023 5:51 PM
111 All in all, it's a solid program. I love the dollar-cost averaging, set-it-and-forget-it approach to 11/21/2023 5:24 PM
retirement saving. The money comes out of may paycheck every two weeks and I don't even
have to think about it. I started out with a traditional IRA but then switched to a Roth IRA. At
some point, I'd like to learn more about how to convert the traditional IRA to Roth. Other than
that, I have no questions or concerns. The app is easy enough to use and I especially like the
option to generate statements with custom dates - so I can go back and check what my
balance was at any point in time.
112 It's hard to learn how to invest without knowing and that you may loose everything. 11/21/2023 5:21 PM
113 We should have more surveys like this. This survey did not take 3 minutes more like 7-10 11/21/2023 5:08 PM
minutes
114 none 11/21/2023 5:00 PM

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