Page 78 - DCAC Feb 2026 Files

County of San Mateo Deferred Compensation Program Participant Survey 2026

233 Keep the same service level. 1/20/2026 2:46 PM
234 I earn more on the current return rate than I would be if I chose to transfer my account 1/20/2026 2:26 PM
elsewhere.
235 much better communication from Empower...I have experienced poor communication and a 1/20/2026 2:26 PM
lack of important communication

236 Newsletters are great and emails 1/20/2026 2:20 PM
237 some basics to retirement, what i should know, what to expect, 1/20/2026 2:04 PM
238 If hardship withdraws were easier to do or allowed for tuition purposes. 1/20/2026 1:19 PM
239 nothing i think you do a great job informing us and offering resources 1/20/2026 12:41 PM

240 Nothing. I'm already participating in it. 1/20/2026 12:31 PM
241 Meeting with someone to help me establish a goal. 1/20/2026 12:28 PM
242 The 457b I am very happy with, it's a regular retirement account. I am not satisfied with the 1/20/2026 10:43 AM
pension - would rather take the money now and be able to invest it / use it - and would like for
there to be a survey about that in the future.
243 Already participating 1/19/2026 7:31 PM

244 More investment options for the Empower Extra Help OBRA account just like the Empower 1/19/2026 9:58 AM
Traditional (Pre-Tax) account which has more investment options for higher returns.
245 explain what deferred compensation is and what are options to invest, when is deferred 1/17/2026 1:41 PM
compensation money are available to take out. Tax bracket withdrawing.
246 nothing 1/17/2026 1:37 PM
247 If the county matched contributions. 1/17/2026 12:43 PM

248 Help w/budget planning, tax info and withdrawal 1/17/2026 11:13 AM
249 know more about the 457 benefit. 1/16/2026 9:45 PM
250 continue participating - but i need more clarification to make sure i am actually participating. 1/16/2026 6:42 PM

251 I would like to see 457 Plan informative seminaries available at least every two months. Many 1/16/2026 4:55 PM
employees are not motivate to participate due to lack of knowledge.
252 More money 1/16/2026 4:19 PM

253 Availability of resources and people to talk to should I need help. 1/16/2026 4:01 PM
254 Nothing at this time. 1/16/2026 3:07 PM
255 Easier access. EVERY SINGLE TIME I get locked out of my OWN account and have to 1/16/2026 2:34 PM
recreate my password. EVERY TIME. That is kind of ridiculous. Mobile and desktop. And I
write my password down.
256 I need help to determine my maximum amount to contribute while still being able to meet my 1/16/2026 1:55 PM
current household needs.

257 higher income 1/16/2026 1:53 PM
258 I think more information throughout the year would help. Typically I only feel like I hear about 1/16/2026 1:28 PM
the 457 towards the end of the calendar year

259 A wider variety of investment options. I have a 457 plan with a prior employer and they have at 1/16/2026 1:00 PM
least twice as many options as SMC's does.
260 A better understanding of the county's offering of the different plans 1/16/2026 12:53 PM

261 County contribute some if employee participate 1/16/2026 12:13 PM
262 I am not full-time employee so not interested. 1/16/2026 11:53 AM
263 a customized budget based on earnings, necessary expenses, variable expenses, and non- 1/16/2026 12:22 AM

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