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San Mateo County

                                                                                              2019 Annual Performance Standard Report


                               Processing         A. Process SDBA transfers within             $100 for each participant                                           #           # w/in        % w/in
                                                  three (3) business days.                     information compromised.                                                      standard       standard
                                                                                                                                      1  Qtr 2019                  8             8            100%         Met Standard
                                                                                                                                        st
                                                                                                                                      2  Qtr 2019                  5             5            100%
                                                                                                                                       nd
                                                                                                                                      3  Qtr 2019                  6             6            100%
                                                                                                                                       rd
                                                                                                                                      4  Qtr 2019                  4             4            100%
                                                                                                                                       th



                                                                                                                               Immediate notification                                                      Met Standard
                                 Security         A. Encrypt all laptops and remote            $100 for each participant       of any data                         All laptops and devices are
                                                  computers carrying County                    information compromised         compromise (within 24              encrypted. No data has been
                                                  participant information and provide          and/or $1,000 for each          hours of provider                          compromised.
                                                  written quarterly reports on any             quarter in which report         knowledge of
                                                  compromised of data that occurs.             not provided.                   compromise) and
                                                                                                                               quarterly written
                                                                                                                               reports.

                              First – Fourth
                                 Quarter
                              Attachments
                                                   61869 - Hardships -  61869 - Rollovers           61869-1_ContribsLo                                        San Mateo County  San Mateo County

                                                         Final.xlsx      Out - Final.xlsx                ans.pdf                                              61869  Plan Summary  61869 1Q 2019 Plan



                                                      61869 - Retiree   61869 - In Service                                                                    San Mateo County  San Mateo County
                                                   Terminated DistributDistribution - Final.x                                                                 61869 2Q 2019 Plan  61869 3Q 2019 Plan





















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