Page 130 - AugDefComp

P R O T E C T Y O U R S E L F F R O M F R A U D
Your Online Account at MassMutual
Why and how you should register your account
Fraud Prevention at MassMutual
At MassMutual we are committed to helping
people secure their future and protect the ones
they love. The Financial Services Industry is
under constant threat from criminals seeking to
commit fraudulent acts. We recognize that
threat and have made significant investments
in technology, resources and people to protect
your information and assets, including:
 Fraud awareness training for employees
 Regular communications on current and
emerging fraud threats and tactics
 Continuous, automated monitoring and
analytics to proactively identify irregular
account activity
 Use of digital identity intelligence and
authentication consortium data
 Multi-factor authentication to help prevent
unauthorized account access
 A variety of technologies, tools and
techniques to validate client requests
 Participation in industry knowledge sharing
forums to share information and best
practices related to the current and
emerging fraud threats
Although MassMutual is committed to
safeguarding your account, we cannot
do it alone. Fraud prevention is a
partnership. It is imperative that you take
proactive action to protect yourself from
fraudulent activity.
1
An Unregistered Account is a
Vulnerable Account
It is a common misconception that having an
online account makes you more at risk for
fraud. The truth is that an unregistered account
creates more opportunity for a fraudster to
impersonate you and claim your account for
their fraudulent use. When you register your
account, you automatically receive the benefit
of the enhanced security measures that we
offer, making it much harder for a fraudster to
gain access to your account.
Just go to retiresmart.com to register your
account (additional details on the next page).
Other Actions You Can Take to
Protect Yourself
 Keep your contact information with
MassMutual up to date.
 Never share, or make available to anyone,
your personal identification number (PIN),
username, password or other information
about your account.
 Review your paper or online account
statements regularly and report any
inaccurate information, or suspicious or
unauthorized activity immediately.
 Install antivirus and anti-spyware software
on your personal computer.
 Update software for your mobile device
and PC when updates become available.
 Never click on a link or open an
attachment in an unsolicited email.